AboutPackaging Distributors of America
SUCCEEDING BY IMPROVING OTHERS
PDA is committed to developing custom packaging solutions. We marry engineering and technology with environmentally-responsible practices to deliver consistency in customer relations, services, products, and handling. With a community-first approach, we are the complete source for product diversity, knowledge and education, and ingenuity in packaging.
LOCAL MEETS NATIONAL
With 80 owner-operated facilities, local ingenuity is our national advantage. Across the PDA Chain, custom packaging solutions are engineered from the ground-up. Our owner-operators combine to create an unmatched national network of value and technology – all wrapped in the type of ‘make-it-happen’ personal service the competition doesn’t care to provide.
CUSTOMER FOCUS
At PDA our customers are our number one priority. If we find a solution that benefits a customer but does not benefit us, we are committed to delivering that solution. Our own best interest is a lower priority as we know that we only succeed if our customers are fully satisfied. To us, a customer commitment means:
- Diligently exploring all possibilities to find the best solution
- Understanding all of the ins-and-outs of each of our customers
- Valuing our customers as partners
- Providing on-time and just-in-time service and product delivery
- Adhering to our supplier code of conduct to ensure that the products we provide are safe and sustainable
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ENGINEERING & TECHNOLOGY
Without the latest technology it is impossible for our customers to function at the highest level of efficiency. To us, engineering and technology means:
- Staying on the leading edge of packaging technology to ensure the solutions we provide are enduring
- Noticing if one of our customers is using technology that is dated, and helping them transition to up-to-date technology
- Employing staff who are invested in creating and finding the most advanced solutions
- Devoting resources to exploring new ways in all realms
